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Resolved! Are Fido reps Black Friday Promotions False?

Wondering how many of you actually get offered deals by fido reps only to find out that the Fido team cancelled it  because they are not "compatible and eliglibe" 1 week later without informing you so that you can wait pointlessly and there is no sup...

alexalox by I'm a Participant Level 2
  • 210 Views
  • 2 replies
  • 0 likes

Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago.  I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...

prawinprof by I'm a Participant Level 2
  • 241 Views
  • 0 replies
  • 0 likes

No call from winback

Hi I have a problem with my bill, they do not apply the discount deal i received and keep charging me full price. I have been contacting support several times and they always said they submitted a form to win back team so the winback team can call me...

Chloeha by I'm a Participant Level 1
  • 333 Views
  • 1 replies
  • 0 likes

Did not get call back from Winback team member

I was looking for new plan and phone and I phoned for it, got someone from winback team on Jun 29, 2021 at 8:26 pm. My call lasted for 22 minutes and got disconnected somehow while the guy from winback was about to initiate porting my number. I phone...

mitfer by I'm a Participant Level 3
  • 830 Views
  • 5 replies
  • 0 likes
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