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A Fido Ambassador will be reaching out soon

Hi Everyone, I'm unsure what these forums are used for but I've read/seen some others experience a similar situation. I thought I'd post here to let the support team at Fido know as well and if it amounts to any sort of direction or help by any moder...

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Anonymous by Not applicable
  • 334 Views
  • 1 replies
  • 1 likes

Resolved! Are Fido reps Black Friday Promotions False?

Wondering how many of you actually get offered deals by fido reps only to find out that the Fido team cancelled it  because they are not "compatible and eliglibe" 1 week later without informing you so that you can wait pointlessly and there is no sup...

alexalox by I'm a participant level 2
  • 824 Views
  • 2 replies
  • 0 likes

Terrible customer service by winback team

Winback team kept calling me for the last 2 years to come back to fido. I finally agreed to them 3 weeks ago.  I was promised 4 lines with the same plan. So far I have received 2 lines with the same plan and another line with an expensive plan. The 4...

prawinprof by I'm a participant level 2
  • 435 Views
  • 0 replies
  • 0 likes

No call from winback

Hi I have a problem with my bill, they do not apply the discount deal i received and keep charging me full price. I have been contacting support several times and they always said they submitted a form to win back team so the winback team can call me...

Chloeha by I'm a participant level 1
  • 545 Views
  • 1 replies
  • 0 likes
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