Hi,I called 611 and received a link leading to ASK JACK. I scheduled a call back and within that time frame an agent called me. The call I received was from the following number: (888) 481-3436.I had to press 1 to ensure I am ready to talk to an agen...
Just wanted to cancel one of the unsed lines today but ended up cancelling all services with Fido because of the unprofessional specialists. Is it a way to reach the customer service manager to file a complain? They really try to take every doallr fr...
Background info: I purchased a device with a monthly payment plan in November 2020. The phone was $50*24=$1200, with a $30 per month credit. Along with the plan I got a $40/month plan with 4 gigabytes of data. In addition, I received a 5-gigabytes bo...
I have some problems with my billing cycle and the extra 5 hours of data sessions.Tried to talked to 3 live chat agents, everyone is telling my different information. The first two agents advised me to go to the Fido store and show the staff my proof...
So I decided to shop around for deals and promotions using Fido's live chat. An agent offered me a pretty good deal for 2 lines, so I accepted. We had a pretty good discussion and we agreed on things clearly, or so I thought. I told him specifically ...