Since the day I first became a part of the Fido family upon my arrival in Canada, I held onto my loyalty through thick and thin. Despite encountering numerous challenges along the way, I was determined not to go through the hassle of switching to ano...
I had a really frustrating experience with one of your team members while trying to change my plan. A few things really bothered me:1. The person I talked to made this comment, "You have $X per month, right?" It felt like they were making a dig at my...
Back in mid-August, someone from Fido's Promotions Team made a mistake on my account.This resulted in 2 additional lines and devices added to my account without my permission,I was told they will fix it on their end and it is now near the end of Sept...
I did the fido trade-in program the second week of december, and was told that i would receive a shipping label to send in my old phone so taht i could receive the credit that it was worth to me account. However after waiting more than 20 days for a ...
I switched to Fido because I thought they'd be better than Bell. I was so wrong. Their support is horrible. I don't remember the last time I was so frustrated with a company.