So, I have been a Fido customer for close to 15 years now. My phone has not been upgraded for close to 5 years as I just continue to buy phones outright to avoid continual plan increases and I decided to look into a new phone after seeing all of the ...
Why send an email to come back and to expect a call and no one calls or offer. Why make me get interested in coming back when obviously you guys don’t even care. It’s been a week and nothing. I called in to get info and the customer service said ther...
I wanted to upgrade my phone and freedom was giving me a good deal so i went from fido to freedom, but fido kept on calling me for another better deal. I was getting a good deal for 300 dollar bill credit on my downpayment for 12 pro so i have taken ...
I ported out my number from Fido to Freedom mobile and a day later, I got a call from the winback team.** After I accepted the offer, the winback team said my credit card on file would be charged and that within 2-3 days I would receive my iPhone 12 ...
I was given a win back offer which I accepted and when asked if there would be any set up charges, I was told that the set up fee would be waived. The agent explained in very detail that set up fee of 40$ might show up on first bill but the credit wi...