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Fido Winback team

Hi folks, The Winback team offered me a pretty good deal, so I just moved from Telus to Fido around 2 weeks ago. When I talked to one of Winback team representatives, she said, if I refer a friend, my friend will get the same plan as me and $100 bill...

Sinwoo by I'm a participant level 3
  • 2904 Views
  • 8 replies
  • 0 likes

NO CALL BACK after I accepted offer with Winback team

I ported out my number from Fido to Freedom mobile and a day later, I got a call from the winback team.** After I accepted the offer, the winback team said my credit card on file would be charged and that within 2-3 days I would receive my iPhone 12 ...

Amberc1 by I'm a participant level 2
  • 1115 Views
  • 2 replies
  • 0 likes

Win back team hung up on me.

I received an email from Fido regarding a win back plan, and then a follow-up call from the team earlier today. However, they hung up on me as soon as I answered. When I call back I get am automated voice message and no way to speak to a human, with ...

alepj1 by I'm a participant level 1
  • 693 Views
  • 1 replies
  • 0 likes

Questions about FIDO WINBACK DEPARTMENT

I have been used Fido for more than 15 years with good bill payment and I left fido last year. Today I contacted Fido a CS, and asked him if there is any winback plan for me. He told me that he doesn't have access to that.   How can I get contact wit...

binzhaoagain by I'm a participant level 2
  • 1271 Views
  • 3 replies
  • 0 likes
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