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Phone upgrade order still pending

HJOh
I'm a Participant Level 1
I'm a Participant Level 1

Upgraded my phone 2 days ago but the page still says upgrade pending and the confirmation email didn't arrive either, why is this?

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @HJOh,

 

Welcome to the community!

 

Due to all the current promotions, you will experience slightly longer than expected delays.



Smatej
I'm a Participant Level 1
I'm a Participant Level 1

I upgraded my phone last Saturday and still haven't gotten a confirmation email. How long is it supposed to take?