Unethical overcharging - Port Out

Unethical overcharging - Port Out

Unethical overcharging - Port Out

Jaspreet281
I'm a Participant Level 1

Unethical overcharging - Port Out

I requested fido to add back my international 1000mins addon to my line and was asked if i want to start it immediately and to which i said yes.

 

today i have received a bill of 450 dollars where i was charged for the international minutes, when i called they said it was activated only from the next bill cycle. So they said that come what may u need to pay.

 

this is corporate blackmailing and said they said they cant do anything or offer any respite.

 

i want to explore my options of filling a compliant against this behaviour and report it to the right forum.

1 REPLY 1
FidoFaiza
Moderator

Hi @Jaspreet281

 

Oh no, that doesn't sound right Sad Let me send you a PM so that we can look closely into the situation. 

 

Speak soon!