Fido

Bev67

I bought an Iphone and financed it with Fido. The phone was paid for Sept/2021. I expected to be notified, as I was with the last phone I purchased with Fido, but the loyalty department says that this is not done any more. Fido owes me approx $600....

Bev67

Hi. You are missing the point! Fido took more than $600 of my money for a service I did not receive. I purchased a phone on the installment plan. My purchased represented a fixed number of payments at a fixed rate. I fullfilled my obligation. During ...

Bev67

I repeat. I went through those chanels and I get the same runaround. The fact is that everyone is saying it's 'the system' and that's the way it is. There must be someone who can recify 'the system'. If I've over paid for my cell phone for over a ye...

Bev67

Hi Anthony, I've already been to the link you suggested and have been directed to the loyalty program manager. But he didn't know what do do. So what you're saying is that " the plan was changed so this doesn't happen" to cutomers like myself who ha...

Bev67

As I mentioned, I went to customer support and they were excellent. They alerted me to the problem and immediately changed plans. I understood the agreement. However, I should have been notified by Fido that my phone has been paid off (or coming to a...

Bev67

I have already been to customer service. Fortunately I called Fido about a data question and it was customer service who, alerted me that I was paying too much for the plan. She adjusted it and I'm thankful to her for that, or I would still be payin...

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Phone paid Fido still charging

Re: Phone paid Fido still charging

Re: Phone paid Fido still charging

Re: Phone paid Fido still charging

Re: Phone paid Fido still charging

Re: Phone paid Fido still charging

Re: Phone paid Fido still charging