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Appreciate my Fido customer service agent

ShadmanAlvi_
I'm a participant level 1
I'm a participant level 1

Hello,

 

I don't where to do the survey or specifically let someone know but the agent who served me over call was Alla.

 

She was fantastic, friendly, professional and provided excellent service. I just wanted to share my experience with her. This is probably the best service I have received from someone over call. I do have the interaction ID, don't know if it's safe to post here. If needed will post so that she gets her proper recognition!!

Great Job, Alla!!

 

 

1 REPLY 1

FidoNajat
Moderator
Moderator

Hey @ShadmanAlvi_! Thank you very much for taking the time to share your feedback with us. Feel free to contact us on Facebook or X and we will make sure we send it to the appropriate team to show gratitude.