Hi FIDO,
I am in too much trouble already because of Brightstar's service.
This thing started on May 23 when I originally lost my device. Brightstar sent me a new replacement device 3-4 days from then. But the device I received had a damaged touc...
I have been in a complete mess because of Brightstar. I lost my iPhone XS 2 weeks ago and since then, i have not taken a rest while because of brightstar. first they sent me a replacement phone and it's touch was irresponsive. It was working sometime...
I just talked to a Supervisor at Brightstar before writing a message today at FIDO community. They are saying a complete different story to me. According to the supervisor i just talked to, my replacement device is still sitting somewhere in brightst...
@FidoAnthonyZ @FidoClaudia I have been sitting here for more than 2 weeks with a garbage phone. I haven't heard either from FIDO or brightstar. FIDO this is unacceptable. Why don't you value your loyal clients for god's sake? All i heard from fido on...
