Fido

Nesa1

I ported out of Fido on Aug. 26. My billing cycle starts on Aug. 23 so I should only have to pay for Aug.23-26 (instead of my regular Aug 23-Sept 22 cycle). However my invoice is generated on Aug. 23 with the full amount of the entire month. Why is ...

Nesa1

i noticed an offer on my account that I have never seen before. I am currently on a $50 for 25GB data/talk/text plan. When I go to change plans, I see this offer labeled best value. I want to get clarification on the offer, that is it indeed is a da...

Nesa1

How would I be able to get this plan? Apparently it is being offered. I'm looking to cut down my expenses as inflation is hitting hard.

Nesa1

Hello, I ended up porting out of Fido and then I got an email from Fido saying they have a special offer for me and I should wait for a phone call. I got called by a number (118 778 669 930) twice but there was no answer, competely silent... I'm conf...

Nesa1

Here is the situation. Person X has a Fido Account with one line (eg. 604-111-1111). Person Y has a Fido Account with one line (eg. 604-222-2222). Person Y wants to open a new line with a new plan for Person X (and port Person X's existing fido numbe...

Nesa1

So what does this mean?The offer was posted under exclusive offer for me. Am I suppose to just assume it's not real?I was going to change my plan, if I did I would have lost my winback deal because of this error...I messaged the Facebook Fido but hav...

Nesa1

Thanks for reaching out @FidoSaira. Here is the information Email: Fido@e.Fido.caDate: June 17, 2021, 7:48 AM Phone Calls: 1 877 866 9930Dates:(1) June 17, 2021, 2:19 PM(2) June 19, 2021, 09:17 AM(3) June 19, 2021, 12:17 PM

Nesa1

Update: 06/19/2021 1:29 After chatting with another Live Chat Support individual, it seems because Fido hanged up and/or disconnected, there were no notes written down on my account so they can't assign me a call back for the Winback team to contact ...

Nesa1

Update: 06/19/2021 12:56 Another MOD has confirmed it is the Winback team on https://forums.fido.ca/t5/General-Support/Fido-didn-t-admit-they-sent-me-this-email/m-p/180633 I chated with Live Chat support. There advice is to wait again to talk about t...

Nesa1

Update: 06/19/2021 12:35Looking around the forum, it seems it is the Winback team and other people are having this issue of having the calls drop.I have now received the call three times, once on the 17th and twice on the 19th. What am I suppose to d...

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Port Out: Invoice can not be updated to prorated amount?

Data/Talk/text $15/month 4 GB

$25 1GB BYOP + 5 GB 15 Months

Winback Email and phone call with Fido but no answer

Port In Fido Number from one fido account to another fido account

Re: Data/Talk/text $15/month 4 GB

Re: Winback Email and phone call with Fido but no answer

Re: Winback Email and phone call with Fido but no answer

Re: Winback Email and phone call with Fido but no answer

Re: Winback Email and phone call with Fido but no answer