Sorry, something went wrong, can’t pay my bill

Sorry, something went wrong, can’t pay my bill

Sorry, something went wrong, can’t pay my bill

SOLVED
FollowThePolo
I'm a Contributor Level 1

Sorry, something went wrong, can’t pay my bill

Trying to pay my bill and it's been two hours of getting this message about something went wrong

EE42B111-C45B-4097-8BBF-7320F6122739.jpeg

 and then I got this

7A51E71A-EEF9-4D07-8F04-D6AB1095CA11.png

Accepted Solution

Re: Sorry, something went wrong, can’t pay my bill

Solved by I'm a Contributor Level 1 FollowThePolo

I had already cleared cache & cookies when I posted this, I just went to bed and when I woke up the app and website where back to normal  and my bills have been payed.
I appreciate the response back to my comment, thanks!

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2 REPLIES 2
FidoPierre
Moderator (inactive)

Hey @FollowThePolo

 

Can you try clearing the cache and cookies from your browser and to try logging in in again? 

 

Can you also tell us if you get the same message when you try to log into My Account from a different browser altogether? 



FollowThePolo
I'm a Contributor Level 1

I had already cleared cache & cookies when I posted this, I just went to bed and when I woke up the app and website where back to normal  and my bills have been payed.
I appreciate the response back to my comment, thanks!