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Setup Service Fee Add-On?

I'm a participant level 2
I'm a participant level 2

I changed my plan to a promotional offer through the website, but noticed there's an add-on called "Setup Service Fee" for $45.00/mo. attached. Can someone clarify what this is? I'm a little confused if this is something I have to pay additionally each month??


I'm a contributor level 2
I'm a contributor level 2

What if you do a tablet upgrade - you cannot self service, the option is not available.

I'm qualified level 1
I'm qualified level 1

Hi Coolspot Smiley

I think the 45$ will be applied too.

Have a nice day Smiley

Former Moderator
Former Moderator

Hey @rjv5o


Welcome to the Community! 


A $45 Set-up fee is applicable on new activations and also hardware upgrades on existing lines. However, if you process these requests through our self-serve options on, the charge is automatically credited back to you. 


I hope this helps clarify things. 🙂