I'm an international student, currently not in Canada. Nevertheless I recieved an email that someone ordered 2 iPhone 11 Pro's on my account on Fido. The live chat never gets answered neither do these people pick up the call, even on the fraud lines....
Hello Fido Community / Customer Service Reps, I have been a loyal customer of Fido for quite a few years now and I know I'm not the only person experiencing this, but it's becoming a real nuissance: I have been receiving calls on a daily basis from p...
Be ready its long and filled with many twists.1) Been paying device protection with fido brightstar for over 18 months, 13$ a month2) Lost My phone in April 3) Paid 420$ to get another device Iphone Xs4) Got the device withing next day5) Face Id does...
I have been in a complete mess because of Brightstar. I lost my iPhone XS 2 weeks ago and since then, i have not taken a rest while because of brightstar. first they sent me a replacement phone and it's touch was irresponsive. It was working sometime...
Hello, My Fido account was hacked and my tablet plan was upgraded to phone. Contacted FIDO and the opened a fraud case. The fraudster changed my address and email on contact preferences. The worst part is FIDO did not message me or email me when ther...