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Misleading information in the roaming rates

The FIDO roaming information is totally misleading and designed to sneakily steal from their customers. When you go to the FIDO roaming webpage in the section pay-per-use they say 9.99$/20MB in the Zone 2 countries (Europe). What they did not say is ...

felixmiguelc by I'm a participant level 1
  • 381 Views
  • 1 replies
  • 0 likes

Resolved! Have I exceeded my Roaming data charges ?

We were abroad in Europe on a 12 day pilgrimage tour when my husband was warded in a Hungarian hospital for an urgent appendectomy surgery (removal of appendix operation). We had to switch our phones to roaming to enable text messages and calls on my...

CLimLab by I'm a participant level 1
  • 504 Views
  • 1 replies
  • 0 likes

Resolved! Completely Disable Roaming on Two Lines

Hello @FidoSolutions  I see on an old post that you can request Customer Service to complete disable roaming (i.e. Roaming Block), but the CSR was unable to do so and disabled Fido Roam. I like to: Confirm Fido Roam is disabled on my two lines ending...

coolspot by I'm a contributor level 2
  • 796 Views
  • 1 replies
  • 0 likes

Resolved! Roaming on but unable to call

Hi, I am not currently in Canada and I opened my roam but every time I tried to make call or text it says I failed due to lack of payment, I paid my bills on time every month, why is this happening? Thanks 

DavidY1234 by I'm a participant level 1
  • 1042 Views
  • 1 replies
  • 0 likes

No network in India

Currently, I am in India and the Fido SIM has suddenly stopped getting network here. This happened about a month ago and it used to get the Airtel network back then. I tried :1. Restarting the phone.2. Use other SIMs on the phone, they work fine. I h...

Grahul by I'm a participant level 3
  • 6018 Views
  • 10 replies
  • 0 likes
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