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Resolved! Getting texts while roaming (with definitely zero charges)

I'm going on an international trip for about 3 weeks, and due to the length of time I'll be getting a local SIM there. However, I would like to still receive my Canadian texts only, since that's my 2FA for banking apps and other things. I would like ...

teleute by I'm a contributor level 1
  • 3345 Views
  • 11 replies
  • 0 likes

Misleading information in the roaming rates

The FIDO roaming information is totally misleading and designed to sneakily steal from their customers. When you go to the FIDO roaming webpage in the section pay-per-use they say 9.99$/20MB in the Zone 2 countries (Europe). What they did not say is ...

felixmiguelc by I'm a participant level 1
  • 150 Views
  • 1 replies
  • 0 likes

Resolved! Have I exceeded my Roaming data charges ?

We were abroad in Europe on a 12 day pilgrimage tour when my husband was warded in a Hungarian hospital for an urgent appendectomy surgery (removal of appendix operation). We had to switch our phones to roaming to enable text messages and calls on my...

CLimLab by I'm a participant level 1
  • 344 Views
  • 1 replies
  • 0 likes

Resolved! Completely Disable Roaming on Two Lines

Hello @FidoSolutions  I see on an old post that you can request Customer Service to complete disable roaming (i.e. Roaming Block), but the CSR was unable to do so and disabled Fido Roam. I like to: Confirm Fido Roam is disabled on my two lines ending...

coolspot by I'm a contributor level 2
  • 590 Views
  • 1 replies
  • 0 likes
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