Fido

KunalJ

I took the newcomer plan and my first time with Fido, was told that tere is this scheme where I would get a $50 off my bill in the third month but now I have been charged. I vaguely recollect also getting emails that I was referred. Now am not sure w...

KunalJ

If somebody has any previous experience of their interaction with Fido around this topic or somebody who knows the process can please confirm what happens in the following case - I was charged incorrectly for US Roaming while still being in Canada (n...

KunalJ

Hate to say this but coming off a chat with Fido customer support and it was a very frustrating experience as the only plausible reply was that I need to look at my contract. How is that Fido agents in customer service have no insight into account hi...

KunalJ

Hi, this is my first post in the board and unfortunately it is seeking support for an account only (or less than a month old). I was visiting the Niagara Falls (Canada side) and somewhere in the north of the city between Aero cars and the Butterfly ...

KunalJ

Contacted support today and they informed me that I need to contact store about the fact that I was promised the setup fee reversal in the third month and also confirmed that they can see a referral applied to my account so the 4th billing cycle will...

KunalJ

That is exactly how my reaction was and I htink my thread may still be around. I too compared to the Asian and even European markets for that matter but didn't get any proper or valid responses except that this is how it works in this country or at l...

KunalJ

Thanks for your response. No, that isn't the case as the account is only a little over a month old and one of the promo is valid for a year while another for two years if I remember correctly. In any case both are valid atleast for a year from setup ...

KunalJ

Hi, it was already set that if my phone detects roaming it will turn off data which basially just cut off the data all together - this is pretty normal/standard behaviour fro what I have experienced travelling across the world! If the network tower c...

KunalJ

Yes, I will contact Fido and seek help via chat. Somehow basis my experience thus far am not confident that my problem will be addressed. For example, did you happent o read my post? Can you pleas explain why a paying customer must not use data while...

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Was supposed to get $50 bill waiver in my third month but didn't

Has Fido changed my plan without my consent?

Setup Carges and first day charges - SCAM?

US roaming charges inside Canada

Re: Was supposed to get $50 bill waiver in my third month but didn't

Re: Setup Service Fee

Re: Has Fido changed my plan without my consent?

Re: US roaming charges inside Canada

Re: US roaming charges inside Canada