Today marks 25 years as a Fido customer. Although my current account says it was opened a bit later, it was actually May 2, 1998 but under a different account number,. I was quite young back then, and my account briefly went into collections and whe...
What terrible service. After 23 years of customer loyalty, the response on an upgrade is zero, trying to sell me a phone I don't want, and won't connect me to a superior. Luckily the Wireless Code at least guarantees me the ability to speak with a s...
While that certainly is a nice way to position it, it is not actually the case. The fact is, Fido suggested waiting for a Black Friday sale, indicating itcould decide to mark down the phone. I don't need a new phone right now, Im happy to wait. Bu...
Apparently not. Customer Service won't even connect me to OOP when they won't assist on a renewal. Wireless Code at least guarantees the ability to speak with a superior. Customer Service says they won't connect me.
22, almost 23 years here. 1998 with my first cell phone then switched accounts in 2000 but have stayed with them ever since early 1998.
We've had our ups and downs but they have been good to me overall. Sometimes I wonder how things went from the ...
