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Resolved! Anyone else I can call or contact? (Fido took my money!)

Summary: Fido took my money and there's no one at Fido willing to discuss it with me. Hi I was hoping someone here can help.I made a credit card payment to my Internet account the other day using Fido's website on my phone.The website said Transactio...

Tri3 by I'm a participant level 2
  • 1728 Views
  • 5 replies
  • 0 likes

Resolved! Fido Payment not reflecting

I made a payment of my account on 08/02 using my debit card. Shows as transacted in my bank account but not reflecting in my Fido account.Checked with bank and had them look at front end and back end and they confirmed that payment was successful. Ga...

donsimon by I'm a participant level 1
  • 970 Views
  • 1 replies
  • 0 likes

Automatic Payment preference not saving

Hello, I'm having issues with having the website save my automatic payment preferences for my internet account. The system remembered my credit card preferences before my credit card expired, but refuses to save after I update the information with my...

wongckj by I'm a participant level 2
  • 1305 Views
  • 5 replies
  • 0 likes

Help!!! I Can't Pay Rest of my Phone off

I just want to pay off the remaining balance of my phone as there isn't much left on it. I really tried my hardest to get through customer service but it was probably the worst experience I've ever had with any customer service. 2 people hung up afte...

CB14 by I'm a participant level 1
  • 634 Views
  • 1 replies
  • 0 likes
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