Retention or Loyalty Departments?
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
July 2020
I recently came across a deal from another wireless provider that I'm very interested in, but I've been a Fido customer for over 15 years and would like to stay that way if a similar offer can be made.
Does Fido still have a rentention/loyalty department or can I get the same help over Fido Chat?
See more topics labeled with:
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Flag this to a Moderator
July 2020
Hello @lengjia,
They do not have a loyalty department per se most if not all the reps are trained for this so you can call customer service and speak to a representative.
