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What’s wrong with Live Chat????????

chenzhuo
I'm a Participant Level 1
I'm a Participant Level 1

Tried through phones, iPads and laptops but noting works!!!!!!!! Keeps showing " Sorry, we're not able to place you in queue as all our Live Chat Specialists are assisting other customers. Please try again later. " I've tried whole day yesterday and today till now, Facebook and twitter agents are not responding either.

2 REPLIES 2

littlepang001
I'm a Participant Level 2
I'm a Participant Level 2

Fido becomes a joke for support now. No response from live chat, and a phone call saying that the waiting time is about 3 hours.

Seems that I really need to cancel all my service with Fido

Hey there @chenzhuo, @littlepang001

 

We'll be happy to help you. You can simply send us a message on our Facebook or Twitter accounts in order to get started.