Fido

Confusedhere

I will start off first apologizing because this forum is anything but intuitive and user friendly. Perhaps my question has already been answered or is buried somewhere? I understand that we can download an eSIM for our devices from our Fido account ...

Confusedhere

Back in the "day" it was rather straightforward to reactivate a previously used Rogers or Fido SIM which was assigned to my account. This was before we had eSIM and when SIM cards were always included gratis with your new phone. Unfortunately, speak/...

Confusedhere

Why are the fonts so light? The fonts are too light for me. I and others I know struggle to read them clearly. I have to rely on a browser extension feature that activates dark mode) to improve the readability. I believe this is a common issue amon...

Confusedhere

I regularly access my Fido account and never had any issues until today in receiving 2FA codes from FIdo (all other non-Fido SMS are blocked). I contacted support and they're not aware, but I'm not sure if that's truly the case. I've performed the u...

Confusedhere

Two factor or multifactor verification (whatever you want to call it) was recently forced upon me. There's no way to opt-out. If choose to disable I can't access my account.Only email verification works. I tried different SMS numbers including VOIP. ...

Confusedhere

@Original_LucyI appreciate the link. It's unfortunate and baffling why Fido doesn't include the instructions and we must resort to a blog to obtain instructions which should be provided by Rogers and Fido.

Confusedhere

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Confusedhere

Hi @KAPABLE-K , Thanks for the reply and reference. Unfortunately there is no warranty per se on the SIM card. The definition of equipment in the terms and agreement doesn't specifically mention a SIM card. While I understand where you're coming from...

Confusedhere

Hi @KAPABLE-K That's interesting for sure. I never heard of the "warranty" for SIM cards, but it's good to know. I've never had any issue with triggering a fraud alert when swapping SIM cards, but it's all good if that indeed what occurs (too many ...

Confusedhere

Hi @KAPABLE-K Thank you for the info. It helps! If you need to switch back to a physical SIM, say your smartphone is in repair or you no longer have it and will be using a SIM only device, will there be a charge or will it be the same like you ment...

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eSIM availability on my Fido portal?

Reactivating previously used SIM on your account

Forum fonts and text are horrible

Two-Factor Authentication (2FA): no longer working in data/tablet only plans?

TFA forced upon me, SMS verification not working

Re: eSIM availability on my Fido portal?

Re: eSIM availability on my Fido portal?

Re: eSIM availability on my Fido portal?

Re: eSIM availability on my Fido portal?

Re: eSIM availability on my Fido portal?