New phone shipped to the wrong address

[Jhleblanc]

I ordered a new phone and it was shipped to my previous address and not my current. My confirmation email from Fido said the phone would be shipped to my current address but it wasn't. What do I do?

[Jhleblanc]

Hello @Jhleblanc,

Welcome to the community!

Sorry to hear your device was shipped to your previous address, in this case, it would be best to contact customer service directly and they can assist you.

[KAPABLE-K · Accepted solution]

Hello @Jhleblanc,

Welcome to the community!

Sorry to hear your device was shipped to your previous address, in this case, it would be best to contact customer service directly and they can assist you.