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2k Bill after paying hundreds. Are you kidding me fido?

clairesg2020
I'm a participant level 1
I'm a participant level 1

Unreal. Plus I was able to get someone to join and now they see how the billing is transpired and don't wish to stay with fido anymore. All this and I was sent the wrong phone and then a phone that didn't work. Now being charged almost 2300. I will be writing a review. Unimpressed.  Contact me for more details  

Screenshot_20210107-043345_Chrome Beta.jpg

Csg1
1 REPLY 1

FidoValerie
Moderator
Moderator

Hey @clairesg2020 !

 

Welcome to the Community. Smiley

 

I'm sorry to hear that you were unpleasantly surprised by your recent bill as well as the error during your phone order.

I totally understand that such a high amount must have been unexpected.

We can certainly look into this for you! 

 

You can contact us whenever you have a moment if you prefer to have a live conversation with a representative.

 

Otherwise, we can also send you a PM, should that work best for you!