2k Bill after paying hundreds. Are you kidding me fido?

2k Bill after paying hundreds. Are you kidding me fido?

2k Bill after paying hundreds. Are you kidding me fido?

clairesg2020
I'm a Participant Level 1

2k Bill after paying hundreds. Are you kidding me fido?

Unreal. Plus I was able to get someone to join and now they see how the billing is transpired and don't wish to stay with fido anymore. All this and I was sent the wrong phone and then a phone that didn't work. Now being charged almost 2300. I will be writing a review. Unimpressed.  Contact me for more details  

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Csg1
1 REPLY 1
FidoValerie
Moderator

Hey @clairesg2020 !

 

Welcome to the Community. Smiley

 

I'm sorry to hear that you were unpleasantly surprised by your recent bill as well as the error during your phone order.

I totally understand that such a high amount must have been unexpected.

We can certainly look into this for you! 

 

You can contact us whenever you have a moment if you prefer to have a live conversation with a representative.

 

Otherwise, we can also send you a PM, should that work best for you!