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Resolved! negative balance on final bill

I’m no longer fido mobile user. My last bill was released on Sep, 2019. but I just checked my email and it says I have negative balance on mobile account.Can I get refund?, if yes, how can I get refund?

$1017.19 bill

As the title says my bill is at $1017.19 I work in a industry that I have to use my phone and applications on a daily basis that use data. I believe I have  maximised my monthly bill and data costs, for my month to month payments.  Dating back to Oct...

Marcus90 by I'm a participant level 2
  • 1908 Views
  • 4 replies
  • 0 likes

Resolved! closing balance refund

I have close the account over two months,and received the final bill. I have 193 credit. I contacted with fido customer representative for the credit refund at least three times, everytime they have an excause and said they will send the requst to th...

xli479 by I'm a participant level 1
  • 1309 Views
  • 1 replies
  • 0 likes
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