After Change in my account may I ask why I am still getting billed more??

After Change in my account may I ask why I am still getting billed more??

After Change in my account may I ask why I am still getting billed more??

I'm a Participant Level 1

After Change in my account may I ask why I am still getting billed more??

Fido account change confirmation #A1B1C9D0E9F6G6H4I9J6 dated 


Dec 26, 2020, 5:21 PM

Account Change Confirmation
Dear Sourav,

Thanks for updating your Fido account! We’ve made the changes you asked for.

Below is a summary of the transaction and what you can expect to pay before taxes. For complete details and important information about your service, you can read through the Wireless Service Agreement and Fido Terms of Service booklet attached to this email.
Account Summary

 

I want to know why I got charged $50 while I got by bill reduced. 


 

1 REPLY 1
Senior MVP

Hello Yajwin,

 

  Welcome to the community!

 

  Had you had a chance to view the billing details? You should be able to view the details of your bill via My Account --> View & Manage Bill. From there, you should be able to Print and Save a PDF version of your bill. Alternatively, you should also be able to view the details online via the Monthly Charges, Usage Summary, and Other Charges and Credits links.

 

  You should note that if you made changes to your plan between billing cycles, your bill would include prorated charges (see here). Your bill would include your upcoming monthly charges as well as any adjustments from your previous month.

 

Hope this helps 😀

 

Cheers