Fido Home Internet
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FIDO technician never showed up.

Hello, I'm hoping anyone can help me. I set up a move of address with Fido about a month before I was set to move to a new apartment. I got the confirmation email for when the technician was supposed to show up. The day came, my internet was cut off ...

AlexDros by I'm a participant level 1
  • 259 Views
  • 1 replies
  • 0 likes

5G connection Unstable

We're having issues with our 5G connection with our phones, but funny that my laptop is fine with using it tonight (August 19). Restarted my phone to make it work. The connection to the Fido wifi router was fine. I'm in Richmond Hill, ON. Anyone else...

DarthMaul by I'm a contributor level 1
  • 812 Views
  • 3 replies
  • 0 likes

Home internet not working after application

Hi, I have applied for home internet on September 2nd, and the rep in the brach said that I would have the internet on same day, 24 hours max. It has been more than 2 days, I have no internet. I called twice cus representatives from phone but they ca...

Sava by I'm a participant level 1
  • 593 Views
  • 1 replies
  • 0 likes

Disgusted by the customer service

My home internet stopped working at about 8pm today. Tried resetting the modem and replugging several times. I have been on hold for over 2 hours on the phone. Using my phone data to try to get live agent on chat now but I have to wait there too.  Th...

Wizk by I'm a participant level 1
  • 646 Views
  • 1 replies
  • 0 likes
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