Topics with Label: connection drop

Frequent Modem Connection Resets

Hello, I have a Fido 150u plan and I am experiencing severe modem (Hitron CODA - the white box) issues where the connection drops every single day. About 5 days ago, a licensed service technician arrived and possibly improve the connection qualities ...

Resolved! 150u connection dropping in virtual meetings

I have had ongoing issues with connections dropping on my 150u service whenever I use any type of virtual meeting tool. I have experienced this issue with a variety of applications: Microsoft Teams, Zoom, Skype, and Facebook. Also, I've observed the ...