Fido Home Internet
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Disgusted by the customer service

My home internet stopped working at about 8pm today. Tried resetting the modem and replugging several times. I have been on hold for over 2 hours on the phone. Using my phone data to try to get live agent on chat now but I have to wait there too.  Th...

Wizk by I'm a Participant Level 1
  • 351 Views
  • 1 replies
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Waiting for technical support became a nightmare!!

This is the second day in a row when I am waiting to deal with the lack of proper service. Yesterday I spent 1 hour and 20 minutes on the phone (after being disconnected by the system after 45 minutes - I guess they got tired of me???) and trying for...

dusorin by I'm a Participant Level 3
  • 834 Views
  • 3 replies
  • 0 likes
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