Fido Home Internet
cancel
Showing results for 
Search instead for 
Did you mean: 

Conversations

Resolved! Wi-Fi Router 802.11ax

I have an existing router with Hitron brand for almost 3 years used but only 802.11ac. Nowadays the 802.11ax is already implemented. I plan to replace the router with 802.11ax. Is it possible? The 802.11ax router is available in Fido now?

jovanm by I'm a Contributor Level 2
  • 996 Views
  • 3 replies
  • 0 likes

Resolved! Getting lower speed than advertised

Hi Team, I contacted Fido customer care and raised complaint so many times since 21st May 2022. According to my home internet plan, speed is 50mbps. but i am getting 18.5 mbps.  living this problem more than 7 days. no one is FIDO contacting or resol...

jbeginsamuel by I'm a Participant Level 2
  • 504 Views
  • 3 replies
  • 0 likes

Resolved! Change WAN IP/public ip

Does anyone know if there is a way to change my public IP other than changing my modem ?The Hitron CGN3U fido advanced wifi modem doesn't have a MAC cloning, so I need a way, any way that could possibly work.Also for this modem does rebooting my mode...

PyLee by I'm a Participant Level 1
  • 710 Views
  • 1 replies
  • 0 likes

Resolved! Support ended conversation without solving the issue

I have been getting sudden ping spikes where my usual ping to google is 13ms and when it spikes it's 1500ms. And the issue is about the wifi. I don't have any device connected via ethernet, so can't talk about it, but when my wifi dies, it literally ...

Resolved! Did not get Fido gift card email after 6 weeks

I signed up on Dec. 16, 2020 for 150u with $150 gift card promo. It is now more than 6 weeks since I got my internet with Fido yet I still did not get email from Fido about gift card.   I check my inbox everyday and check the junk and spam folder too...

fasnam by I'm a Participant Level 2
  • 1220 Views
  • 5 replies
  • 0 likes
Topics