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Home internet not working after application

I'm a Participant Level 1
I'm a Participant Level 1



I have applied for home internet on September 2nd, and the rep in the brach said that I would have the internet on same day, 24 hours max. It has been more than 2 days, I have no internet. I called twice cus representatives from phone but they cant help me and tried to connect me to technical support for which I had to wait 1 hour and yet could not connect. At this point, there is no solution provided and I am left to waiting for no foreseen deadline. I would really appreciate some help.


Moderator (inactive)
Moderator (inactive)

Hey @Sava! Philippe here. Welcome to the community. Smiley


I'm sad to read that you were not able to reach our technical support line for assistance. Has that changed since your post?


Let us know.