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Resolved! Modem not connecting to the Internet

Hi, guys. I'm a new costumer. I received the modem yesterday, installed it, but it doesn't connect to the Internet (the @ light is never on). I tried different coaxial cables, turned it off and on again, but nothing. Should I wait for the guys to ena...

macrojd by I'm a Participant Level 2
  • 435 Views
  • 3 replies
  • 0 likes

Frequent Modem Connection Resets

Hello, I have a Fido 150u plan and I am experiencing severe modem (Hitron CODA - the white box) issues where the connection drops every single day. About 5 days ago, a licensed service technician arrived and possibly improve the connection qualities ...

jkonjengbam by I'm a Participant Level 1
  • 621 Views
  • 0 replies
  • 0 likes

Resolved! Wifi is not listed in my iphone, mac, tv

Hello there,My wifi connection suddently cut off last night and I cannot see my wifi under the list of avaialble wifis (SSIDs) in  my mac, iphone, and tv. 1) I did restart/reboot the modem2) I did reset to factory3) I can connect to the modem by netw...

hfani by I'm a Participant Level 3
  • 670 Views
  • 2 replies
  • 0 likes
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