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Modem lights-DL now is green not blue on CGN-3

Recently the DL arrow light has changed from being constant blue (for years) to constant green on my Fido CGN-3 "Jetsons" modem. Everything seems to be working and CIRA says my download speed is about as expected.  Rebooting seems to make no differen...

Unsatisfied by I'm a contributor level 1
  • 194 Views
  • 4 replies
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Resolved! Modem not connecting to the Internet

Hi, guys. I'm a new costumer. I received the modem yesterday, installed it, but it doesn't connect to the Internet (the @ light is never on). I tried different coaxial cables, turned it off and on again, but nothing. Should I wait for the guys to ena...

macrojd by I'm a participant level 2
  • 1130 Views
  • 3 replies
  • 0 likes

Frequent Modem Connection Resets

Hello, I have a Fido 150u plan and I am experiencing severe modem (Hitron CODA - the white box) issues where the connection drops every single day. About 5 days ago, a licensed service technician arrived and possibly improve the connection qualities ...

jkonjengbam by I'm a participant level 1
  • 1033 Views
  • 0 replies
  • 0 likes
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