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Resolved! Support ended conversation without solving the issue

I have been getting sudden ping spikes where my usual ping to google is 13ms and when it spikes it's 1500ms. And the issue is about the wifi. I don't have any device connected via ethernet, so can't talk about it, but when my wifi dies, it literally ...

Coda-4582U drops connection randomly

Ever since we had the modem Coda-4582U three weeks ago, we've been experiencing very bad intermittent connection drops: when I'm in a Zoom meeting I would be removed without telling me anything; when I'm playing video games I would be disconnected wi...

leoliuhy12 by I'm a participant level 3
  • 2199 Views
  • 5 replies
  • 0 likes

Dropping internet 20 times daily

Hi, It's really bad experience that I dropped internet more than 20times a day since 2days ago. I call technical support many times and they told me signal is good. They sent me a new modem but it doesn't work at all. The modem reboot by itself every...

User2233 by I'm a participant level 1
  • 757 Views
  • 1 replies
  • 0 likes
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