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First Bill for new Internet Connection

Hello: I am trying to understand my first bill for a new internet home connection ($45 per month net of $30 credit for the first 12 months):  Jan 25, 2021:  Order placed for a new connectionJan 26, 2021:  Modem receivedFeb 03, 2021:  Bill received fo...

IMS25 by I'm a Participant Level 2
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Bill penalty and charges dispute

Fido is charging $11.66 late payment charge on a modem that was returned and a $126 balance owed for one month.This is equal to 120% interest! on $126 owed.60%+ interest is criminal!!The phone rep was not able to address the issue.CAN you assist?  

ghta by I'm a Participant Level 2
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