Fido Home Internet
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Lost equipment

Hi, so I decided I don’t need the Fido internet anymore and cancelled it which went successfully. Though, when I returned my modem they wanted to charge me 262.50 dollars for some cable that I didn’t have??? I don’t remember having it but if I did, w...

Sequoia by I'm a Participant Level 2
  • 2914 Views
  • 8 replies
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Resolved! Close my account

Hi  Can you please close my account? Am leaving the country 4th of Jun, so preferably use it by 8am 4th Jun. Let me know what I shall do to make it happen. Please reply to me at : xxxxxx@gmail.com   Thnaks. 

Hyejoo by I'm a Participant Level 1
  • 1501 Views
  • 3 replies
  • 0 likes

How do I return a modem during COVID19?

Hi all, I cancelled my home internet last Sunday (2 days ago) since I am relocating, and was informed that I need to return the modem within 5 days to avoid a $250 charge. However, due to the COVID-19 situation, all local FIDO stores are temporarily ...

violetL by I'm a Participant Level 1
  • 3038 Views
  • 1 replies
  • 0 likes
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