Fido Home Internet
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Resolved! Cancellation credit

Hi I canceled my Fido home internet in October. Fido agents told me I can receive my cheque back in 2-3 weeks. I havent my credit cheque back.

exilic by I'm a participant level 1
  • 1089 Views
  • 1 replies
  • 0 likes

Lost equipment

Hi, so I decided I don’t need the Fido internet anymore and cancelled it which went successfully. Though, when I returned my modem they wanted to charge me 262.50 dollars for some cable that I didn’t have??? I don’t remember having it but if I did, w...

Sequoia by I'm a participant level 2
  • 6092 Views
  • 8 replies
  • 0 likes

Resolved! Close my account

Hi  Can you please close my account? Am leaving the country 4th of Jun, so preferably use it by 8am 4th Jun. Let me know what I shall do to make it happen. Please reply to me at : xxxxxx@gmail.com   Thnaks. 

Hyejoo by I'm a participant level 1
  • 3151 Views
  • 3 replies
  • 0 likes

How do I return a modem during COVID19?

Hi all, I cancelled my home internet last Sunday (2 days ago) since I am relocating, and was informed that I need to return the modem within 5 days to avoid a $250 charge. However, due to the COVID-19 situation, all local FIDO stores are temporarily ...

violetL by I'm a participant level 1
  • 3690 Views
  • 1 replies
  • 0 likes
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