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Fido, this has become a comedy of errors, and I'm done.

I contacted Fido.ca via the website chat feature to order a hardware upgrade on November 30th.  I was looking for the Samsung Galaxy Note 10+ - given the downpayment needed for the S20+, it’s the more budget friendly option. I’d thought about waiting...

J-D-M by I'm a Participant Level 2
  • 1622 Views
  • 9 replies
  • 0 likes

IPHONE 12PRO SHIPPING

Hello, I preorderred a iphone12 pro online and I received an email confirmed my phone was shipped on last Thursday. I was expected the phone to be arrived in a couple days but it's been a week and the FIDO store confirmed that they haven't received t...

SH777 by I'm a Participant Level 3
  • 3836 Views
  • 21 replies
  • 0 likes

Resolved! Ordered an iPad on July 7th, Still no shipping

I ordered my iPad on the 7th and received the processing email but still haven't received shipping. Hoping I'll get shipping Monday but figured I'd come here to find any other experiences with this. Is this normal? I live in the greater Toronto area ...

Araa by I'm a Participant Level 1
  • 1119 Views
  • 3 replies
  • 0 likes

When will my phone finally arrive?

The current phone I am using is very very slow, camera is broken etc. so it was important to me to get a phone that could arrive quickly. Part of my reason for choosing Fido for a new phone was that it said I would get the order within 5 business day...

Lou6 by I'm a Participant Level 2
  • 578 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade, waiting for it to ship.

I upgraded my phone and received a confirmation email that I had ordered it, and that I'll receive an email when it ships. But the phone upgrade doesn't show up on my Fido account, just wondering is that normal? It says nothing about the new phone, j...

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