Topics with Label: device

Returned device status update not reflected in account

Hi all, I returned my Samsung A20 over on last Fri and have my confirmation that the device has reached Fido office on Tue - I don't see status of the device or any confirmation email of them recieving it yet - how can I have this solved ?

No Tracking Number for phone after two weeks?

Ordered an iPhone 7 on June the 20th, and it has been two weeks... but I have not received any tracking number for the phone? I received an NOREPLYhardware order email from Fido, which said my phone was still at the warehouse on the 26th. Shouldnt th...