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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148250 Views
  • 50 replies
  • 22 likes

Resolved! Fido Hardware Order

3 weeks ago, I made an online order to upgrade my phone. I received an order update 6 days later and an account change confirmation earlier this morning. Neither of these emails have provided me any information regarding when I will receive my device...

AngeloToledo by I'm a Participant Level 2
  • 193 Views
  • 2 replies
  • 0 likes

Phone being sent to wrong address

Hello there, I ordered a phone over the weekend and put in the correct shipping address. However, in the confirmation e-mail it said is it being sent to my old address. Please fix this.

Tutellow135 by I'm a Participant Level 1
  • 271 Views
  • 1 replies
  • 0 likes

Fido, this has become a comedy of errors, and I'm done.

I contacted Fido.ca via the website chat feature to order a hardware upgrade on November 30th. I was looking for the Samsung Galaxy Note 10+ - given the downpayment needed for the S20+, it’s the more budget friendly option. I’d thought about waiting ...

J-D-M by I'm a Participant Level 2
  • 1426 Views
  • 9 replies
  • 0 likes

No Tracking Number for phone after two weeks?

Ordered an iPhone 7 on June the 20th, and it has been two weeks... but I have not received any tracking number for the phone? I received an NOREPLYhardware order email from Fido, which said my phone was still at the warehouse on the 26th. Shouldnt th...

Ewok by I'm a Contributor Level 1
  • 729 Views
  • 2 replies
  • 0 likes
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