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Shipping delays

Get your story straight. I order an iPhone from your website, as I was interested in a new model, and was finally convinced by the quick shipping outlines in the product page:  “GET IT IN 1-2 DAYS”, since it was clearly in stock.   I pay everything, ...

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Bidartp by I'm a Participant Level 2
  • 303 Views
  • 2 replies
  • 4 likes

Resolved! Fido Hardware Order

3 weeks ago, I made an online order to upgrade my phone. I received an order update 6 days later and an account change confirmation earlier this morning. Neither of these emails have provided me any information regarding when I will receive my device...

AngeloToledo by I'm a Participant Level 2
  • 386 Views
  • 2 replies
  • 1 likes

Fido, this has become a comedy of errors, and I'm done.

I contacted Fido.ca via the website chat feature to order a hardware upgrade on November 30th.  I was looking for the Samsung Galaxy Note 10+ - given the downpayment needed for the S20+, it’s the more budget friendly option. I’d thought about waiting...

J-D-M by I'm a Participant Level 2
  • 1734 Views
  • 9 replies
  • 0 likes

Phone being sent to wrong address

Hello there, I ordered a phone over the weekend and put in the correct shipping address. However, in the confirmation e-mail it said is it being sent to my old address. Please fix this.  

Tutellow135 by I'm a Participant Level 1
  • 335 Views
  • 1 replies
  • 0 likes
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