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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 46 replies

Resolved! Google Pixel 5 delays

Hello Fido, I upgraded my phone to Google Pixel 5 three days ago and received a confirmation email that was saying: "you should receive in up to 5 business days." Naturally I was expecting to have a phone within 5 days.Today I received a call "on beh...

Resolved! Pricing for Pixel 4a is out of whack

I'm confused by the "Full Price" listed for the Fido 4a. The phone direct from Google is ~480, (regular price shipping included) but Fido states that "Full Price: $560.00". Now, the price per month over 24 months ends up costing about 480 plus tax (a...

When will my phone finally arrive?

The current phone I am using is very very slow, camera is broken etc. so it was important to me to get a phone that could arrive quickly. Part of my reason for choosing Fido for a new phone was that it said I would get the order within 5 business day...

Lou6 by I'm a Participant Level 2
  • 1 replies

Phone upgrade.

I recently purchased a phone fido online store. beside the confirmation email that order is placed I received no shipping information or even the order number. The email just says your order will take less than 5 businesss and its 4th day already. Bu...

karandiip by I'm a Participant Level 1
  • 2 replies