Phones and Devices
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iPhone 13 on back order

One week ago ordered iPhone 13 based on 2-5 day delivery - it hasn't been delivered. Spoke twice to customer service. On day 6 the first rep told me that the warehouse was ready to release my order. On day 7 I was told my device was at the warehouse ...

oreo19 by I'm a participant level 2
  • 21 replies

Resolved! Google Pixel 5 delays

Hello Fido, I upgraded my phone to Google Pixel 5 three days ago and received a confirmation email that was saying: "you should receive in up to 5 business days." Naturally I was expecting to have a phone within 5 days.Today I received a call "on beh...

Resolved! Pricing for Pixel 4a is out of whack

I'm confused by the "Full Price" listed for the Fido 4a. The phone direct from Google is ~480, (regular price shipping included) but Fido states that "Full Price: $560.00". Now, the price per month over 24 months ends up costing about 480 plus tax (a...

When will my phone finally arrive?

The current phone I am using is very very slow, camera is broken etc. so it was important to me to get a phone that could arrive quickly. Part of my reason for choosing Fido for a new phone was that it said I would get the order within 5 business day...

Lou6 by I'm a participant level 2
  • 1 replies