Topics with Label: Charges

iPhone 13 Price Drop Pricing NOT reflected on monthly bill

Hi there, I signed up for the iPhone 13 price drop deal shown below - this was done in-store with a rep. However, now that I've received my first bill, my device charges are showing as the full amount - double what I agreed to. Does anyone know why t...

Screen Shot 2022-11-25 at 11.58.41 AM.png

Screen Shot 2022-12-08 at 10.00.52 AM.png

Resolved! Accepting Montreal incoming call from abroad

Hi!I am currently outside of Canada and accepted an incoming call from a Montreal number that was quite long. I have a Fido Pulse-10 GB Large so I was wondering whether or not I will be charged for accepting this call, even though it was a Montreal n...