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Shipping delays

Get your story straight. I order an iPhone from your website, as I was interested in a new model, and was finally convinced by the quick shipping outlines in the product page:  “GET IT IN 1-2 DAYS”, since it was clearly in stock.   I pay everything, ...

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Bidartp by I'm a participant level 2
  • 2277 Views
  • 6 replies
  • 5 likes

iPhone 13 on back order

One week ago ordered iPhone 13 based on 2-5 day delivery - it hasn't been delivered. Spoke twice to customer service. On day 6 the first rep told me that the warehouse was ready to release my order. On day 7 I was told my device was at the warehouse ...

oreo19 by I'm a participant level 2
  • 5596 Views
  • 21 replies
  • 1 likes

Resolved! Hardware delivery delay - 3 weeks and counting

 I upgraded my phone back in November 25, 2020, over the phone by calling customer service. I got an email a week later on December 02, 2020 saying that my order is still being processed and I will be receiving another email when it is shipped. I can...

tanvir161197 by I'm a participant level 3
  • 2481 Views
  • 5 replies
  • 2 likes

iPhone 13 Delivery Issue

Last week (Nov 11, 2021) I decided to upgrade my current iPhone to a new iPhone 13 128Gb. I went to a retail store and I also called 611 to understand what my options were. In both cases, I received the same pricing options and I finally decided to o...

a_mp by I'm a participant level 1
  • 816 Views
  • 1 replies
  • 0 likes

Resolved! Iphone 12 pro delivery

I placed an order on an iphone 12 pro on Nov 27 (black friday) and was told that the delivery time was 3-4 weeks.  It is now 4 weeks that have passed and I have not received tracking info nor confirmation that my device has been shipped. I would like...

mmonz87 by I'm a participant level 3
  • 6203 Views
  • 21 replies
  • 0 likes
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