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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 139316 Views
  • 46 replies
  • 21 likes

Resolved! new sim card for another phone

hello there,i am a long time fido customer. i have an old Huawei Y300 phone that used Bell mobile prepaid network. i'd like to switch this phone to Fido if possible. what do i do?or should i simply buy a new sim card for this phone?due to this covid ...

BusyGrizzly by I'm a Participant Level 2
  • 510 Views
  • 3 replies
  • 0 likes

Resolved! SIM card clone

Hello! I recently got a new cell phone, but I do not want to let go of the old one.... yet. Is it possible to order a second SIM card with the same phone number? I could not find the answer on the fido.ca website. Thanks.

MurielDE by I'm a Participant Level 1
  • 423 Views
  • 1 replies
  • 0 likes

Data not working immediately after updating plan

Hi, my phone was recently upgraded and my data plan modified. As soon as the change was made whenever my phone tries to access the internet over cellular any browser that I use returns the error to the effect of "cannot establish a secure connection"...

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amcmillan128 by I'm a Participant Level 1
  • 675 Views
  • 1 replies
  • 0 likes

SIM card

upgraded new phone and selling Iphone 7+ -do I need to remove the SIM card of the phone I am selling, as got new SIIM card with new Iphone?

jardine9 by I'm a Participant Level 1
  • 646 Views
  • 2 replies
  • 0 likes

SIM card activation at store

We transferred our 3 lines to Fido at the same time. One of us got the SIM card mailed, inserted it herself, and called to support to activate it and port over the old number. This worked fine. Bit confusing because Fido gives you a NEW phone number,...

carrt7 by I'm a Participant Level 1
  • 358 Views
  • 1 replies
  • 0 likes
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