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Issue Connecting to the Fido Network Operator

I switched over to Fido this morning after hearing about their Black Friday deal for the $29.00/month plan. I received the SIM card and was told that the plan would start working on my phone after around 30 mins. I want to add that I have an unlocked...

LittleTunes by I'm a participant level 1
  • 468 Views
  • 2 replies
  • 0 likes

Bright Star is a Scam

I have been a Fido Customer since 2005, I have had different numbers and multiple phone lines with them over the years. The thing really bothers me is If you are going to provide a service then as an organisation, you must take responsibility to ensu...

SteveJobs by I'm a contributor level 1
  • 4005 Views
  • 9 replies
  • 1 likes

Resolved! SIM card clone

Hello! I recently got a new cell phone, but I do not want to let go of the old one.... yet. Is it possible to order a second SIM card with the same phone number? I could not find the answer on the fido.ca website.   Thanks.

MurielDE by I'm a participant level 1
  • 2835 Views
  • 3 replies
  • 0 likes

Resolved! new sim card for another phone

hello there,i am a long time fido customer. i have an old Huawei Y300 phone that used Bell mobile prepaid network. i'd like to switch this phone to Fido if possible. what do i do?or should i simply buy a new sim card for this phone?due to this covid ...

BusyGrizzly by I'm a participant level 2
  • 1448 Views
  • 3 replies
  • 0 likes

Data not working immediately after updating plan

Hi, my phone was recently upgraded and my data plan modified. As soon as the change was made whenever my phone tries to access the internet over cellular any browser that I use returns the error to the effect of "cannot establish a secure connection"...

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amcmillan128 by I'm a participant level 1
  • 1986 Views
  • 1 replies
  • 0 likes
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