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Order confirmation

Hello, I placed an order for a phone and plan change online I submitted my credit card info and it was just loading so I refreshed the page that led me to the home page. My credit card has been charged but I have not received any confirmation email a...

Issue Connecting to the Fido Network Operator

I switched over to Fido this morning after hearing about their Black Friday deal for the $29.00/month plan. I received the SIM card and was told that the plan would start working on my phone after around 30 mins. I want to add that I have an unlocked...

LittleTunes by I'm a participant level 1
  • 918 Views
  • 2 replies
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One of my contacts can't contact me

I switched to Fido within the last 2 months and kept the same phone number. Since then, one of my contacts has been unable to reach me by phone or text message. Why is this happening? And how can I correct this?

Tlucy by I'm a participant level 1
  • 851 Views
  • 1 replies
  • 0 likes
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