Change my phone number

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I'm a Participant Level 1 navd
I'm a Participant Level 1

Change my phone number

hi there i wanna change my number can you please di it for me thanks

 

 

Accepted Solution

Re: Change my phone number

Hey @SHERIFMORSI

 

Here are the steps you should follow: 

 

1. Sign into your Fido My Account.

2. Select the wireless number you want to change.

3. Select Change My Number.

4. Select the Province and City for the number, then click FIND AVAILABLE NUMBERS.

5. You'll be given a list of numbers to choose from. Choose one, then click Select Number. Follow the on screen prompts to complete the phone number change process.

 

Hope this helps. Smiley 

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Re: Change my phone number

Hi @navd,

 

Welcome to the Community Smiley

 

A $35 charge applies for changing your phone number but it is free is you do it online on fido.ca. 

 

You can do so by logging into My Account on Fido.ca. Click on Services tab and the option Change My Number appears right underneath. 

 

Find more information here

 

I hope this helps!

 

 



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I'm a Participant Level 2 SHERIFMORSI
I'm a Participant Level 2

Re: Change my phone number

I clicked on services and the only option I have is "Mobile". I tried all the links you provided and looked it up on Google but couldn't find anything.

 

Where is the link that guides me to change the phone number? My balance is in good standing!

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Solution

Re: Change my phone number

Hey @SHERIFMORSI

 

Here are the steps you should follow: 

 

1. Sign into your Fido My Account.

2. Select the wireless number you want to change.

3. Select Change My Number.

4. Select the Province and City for the number, then click FIND AVAILABLE NUMBERS.

5. You'll be given a list of numbers to choose from. Choose one, then click Select Number. Follow the on screen prompts to complete the phone number change process.

 

Hope this helps. Smiley 



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