Hey @AT6 ,
That likely means you have a exclusive offer where you can get the device at 0$ down.
That said, you should have the option to select another option with the down payment, if that what you prefer!
If ever you have more questions, ...
Salut @Semliko ,
Nous sommes désolés d’apprendre votre expérience avec vos factures.
Pour résoudre ce problème, veuillez contacter notre équipe d’assistance ici.
Un de nos agents sera certainement en mesure d’examiner cela!
Welcome to the community!
We're truly sorry to learn about this situation with your home internet account.
Our support team can definitely help you look into this. Please contact us here for support!
I'm sorry to learn that you've yet to receive a follow up regarding this ongoing issue.
Please get in touch with us directly through a support channels here and we can ensure they can follow up with you!