Hey @AT6 ,
That likely means you have a exclusive offer where you can get the device at 0$ down.
That said, you should have the option to select another option with the down payment, if that what you prefer!
If ever you have more questions, ...
Hey @suzannahmilburn,
Sorry to read about this!
When it comes to Fido Roam, the fee is automatically billed if any usage is detected on your line. This counts for calls, text and data. You also should get a welcome SMS that explains these charges...
Hey @Ningy,
The fee is automatically applied on all transactions. However, if you did do it online, you should see a credit for the charge!
If ever you do not see it, please contact us here so we can review it with you.
Hey @Maggie211,
When it comes to a temporary suspension, the max is currently of 185 days per calendar year.
There sadly is no option to extend it beyond that time frame.
For your services, we do recommend to reach out here so you can review you...
Salut @kebekgold,
Bonjour. Notre équipe de soutien travaille en ce moment pour réduire le nombre d’appels de pourriels pour nos clients. Nous comprenons que ce n’est pas une situation idéale pour vous. Votre compréhension est appréciée!
Voici un ...
Salut @Mariofrigon et @yorsined,
Veuillez communiquer avec notre équipe du service à la clientèle ici afin que nous puissions examiner cela et vous assurer que vous pouvez réclamer votre prime!