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Hi i would like ro change my number
Solved! Go to Solution.
May 2019
Hey @Cammynunes!
You can change your number for free via your Fido.ca account. Here's how:
Also, check out this page for some things you should know after changing it.
Hope this helps.
Hey I was wondering why I got charge for changing phone number on Fido.ca
thanks
Hey there @qwerty23, welcome to the community!
Can you please give us a little more details about what you mean?
Did you require any help from customer service?
Did you reach out to customer service in the days prior or following your telephone number change?
Hello! My problem has been resolved. Thank you
How can I retain the same number that I had from my previous phone that is with a different company if it has already been disconnected
Hello Lcsndrrfnn,
Welcome to the community!
Unfortunately, if the line with the other provider has already been cancelled, it's unlikely you will be able to get the same phone number. Generally, once a phone line gets cancelled, its associated phone number is out-of-circulation for a period of time. Other providers won't be able to access that phone number.
I'm not positive, but there may be a way for the original provider to possibly reverse the cancellation?? You might consider contacting your original provider to enquire if such a procedure is possible.
Hope this helps 😀
Cheers
Hey @Cammynunes!
You can change your number for free via your Fido.ca account. Here's how:
Also, check out this page for some things you should know after changing it.
Hope this helps.