This error can occur if ever you're changing number and have a plan that's not eligible under the new number you're taking. It can also be caused by other factors.
We'll need to investigate. Please reach out to customer care.
Merci d'avoir signalé ce problème. On vous suggère de contacter le service à la clientèle et ils vont pouvoir ouvrir un billet technique avec l'équipe qui s'occupe de l'application.
Welcome to Fido! We're sad to hear that your first experience wasn't a positive one and we hope things get turned around
Can you please contact customer care so they can look into this? The chat conversation can be flagged so...