Hey @YIQUN! Our teams can definitely look into this! Please call our
credit operations team at 1-888-288-2106 and they'll be able to
investigate what happened Hope that helps!
Hey @asdf23f33! This may be a glitch and customer care would need to
look into your account to see what exactly is going on. Can you please
reach out to them? Thanks!
Hey @L_and_M! This error can occur if ever you're changing number and
have a plan that's not eligible under the new number you're taking. It
can also be caused by other factors. We'll need to investigate. Please
reach out to customer care. Thanks!
Salut @TokyRao! Merci d'avoir signalé ce problème. On vous suggère de
contacter le service à la clientèle et ils vont pouvoir ouvrir un billet
technique avec l'équipe qui s'occupe de l'application. Merci!
Hey @lei_wang! Welcome to Fido! We're sad to hear that your first
experience wasn't a positive one and we hope things get turned around
Can you please contact customer care so they can look into this? The
chat conversation can be flagged so that we c...
