Fido

FidoNick

Hey @YIQUN! Our teams can definitely look into this! Please call our credit operations team at 1-888-288-2106 and they'll be able to investigate what happened Hope that helps!

FidoNick

Hey @asdf23f33! This may be a glitch and customer care would need to look into your account to see what exactly is going on. Can you please reach out to them? Thanks!

FidoNick

Hey @L_and_M! This error can occur if ever you're changing number and have a plan that's not eligible under the new number you're taking. It can also be caused by other factors. We'll need to investigate. Please reach out to customer care. ...

FidoNick · Re: Bug application Mon Compte version4.15.0.64 | Huawei P30 Pro

Salut @TokyRao! Merci d'avoir signalé ce problème. On vous suggère de contacter le service à la clientèle et ils vont pouvoir ouvrir un billet technique avec l'équipe qui s'occupe de l'application. Merci!

FidoNick

Hey @lei_wang! Welcome to Fido! We're sad to hear that your first experience wasn't a positive one and we hope things get turned around Can you please contact customer care so they can look into this? The chat conversation can be flagged so...

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