Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello Suze25,
Welcome to the community!
In addition to what Original_Lucy has already noted, if you wish to use data while abroad, you would need to ensure data and roaming data are enabled. It should be noted that neither of those settings a...
Hello Puu,
Welcome to the community!
Sorry to hear your plan cost increased unexpectedly. Generally, Fido informs customers of account related information (ie plan cost increases) on your bill. They would normally notify customers a couple o...
Hello Aniway,
Welcome to the community!
Sorry to hear you are having issues with your husband's phone. You should note the forums are community-driven and not intended as a venue for customer services. We would not be in any position to acces...
Hello AshFeGo,
Welcome to the community!
Firstly, you should note the forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor would we know the details of your situation....
Hello Kanikasharma21,
Welcome to the community!
Sorry to hear of your situation. However, you should note the forums are community-driven and not intended as a venue for customer services. We do not have access to customers' accounts nor woul...