Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello again,
Thank you for the additional information. Which version of that device do you have? According to this source, AT&T only allows their version to access certain features (see also here). Is it possible your device is not the AT&T versi...
Hello Chrissycee75,
Sorry to hear you are having issues making calls in the US. What phone and plan do you have? From what you note, it sounds like your device might be impacted by the '3G' newtork shutdown in the US (see here and here). If your...
Hello LiMaZee,
Sorry to hear you are still having issues with calls you do not recognise. As mentioned in my previous post to your similar situation (see here), had you verified your device has not been infected by any viruses? You might not be a...
Hello again,
I apologise for not noticing the price discrepancy between your image and that shown on Fido.ca. I saw the down payment amount and assumed the offer was the same. That said, I think the prices shown in your screen capture are a resul...
Hello Monish88,
Welcome to the community!
While we might wish to help you with your situation, you should note that the forums are community-driven and are not intended as a venue for customer services. We wouldn't be able to provide any offe...
