Hello, I have previously been using the My Account app without issue.
However, when trying to access the app today, it requests that i get
another authorisation code. I'm using the same phone, nothing else has
changed. When I enter my phone number to...
Hello, What are these Fido codes for? Are the used to verify access to
my account? If so, was someone trying to access my account since I never
requested the codes? Cheers
Hello, Currently, both My Account via computer and the App show my usage
updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is
it available for android? I have tried with data as well as via Wifi and
I have never seen any Real-time u...
Hello Community! The CRTC has decided (finally!!) to put an end to
locked devices and unlocking fees! As of December 1, 2017, all
individual and small business wireless service customers will have the
right to have their cellphones and other mobile d...
Hello, I hope I do not offend anyone on either forum by asking, but how
difficult would it be to combine the communities? I'm sure both
communities have many of the same or similar concerns. The technology is
there to translate. Having a single threa...
Hello Trina2, Welcome to the community! Sorry to hear you've received a
bill higher than expected. Have you had a chance to view the billing
details? You should be able to view those details via your My Account
--> View & Manage Bill. From there, you...
Hello Lutenihon, Welcome to the community! Firstly, you should note that
simply receiving the Fido Roam Welcome text or that email notification
does not necessarily mean you have already incurred Fido Roam charge. It
only notifies that your device ha...
Hello Confusedhere, Gaslighter?? Not sure where that came from... I
understand there may not be very many Fido/Rogers cellular towers in the
area. However, there are bigger issues at hand than simply one mobile
company wanting to fix the problem. The...
Hello Hollowman121, Welcome to the community! You should note that
Fido/Rogers have updated their compatible band/frequency list. They no
longer use band 17. You can view the updated bands/frequencies here.
@hollowman121 wrote: ... 4g brands: 1, 2, 3...
Hello Krushna_modi, Welcome to the community! Firstly, Fido Roam charges
will only incur if your phone uses services -- make or receive a call,
send a text message or use data abroad. It should be mentioned that
while receiving SMS would not incur th...
