Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello Liu狮子座,
Welcome to the community!
I understand how receiving that notice so soon after payment can be surprising. It's possible the notice was sent to you before Fido received your payment. If that is the case, you could disregard that ...
Hello Bradut,
Welcome to the community!
Unfortunately, I don't think that is a service Fido offers. In fact, I'm not aware of any providers providing that service. They used to offer an email-to-text service, however, as far as I am aware, th...
Hello Geo3,
Welcome to the community!
Sorry to hear you're having issues getting pre-paid service with Fido from the location in Tillsonburg. Is it possible that particular location does not offer Fido cellular services? I understand how stra...
Hello again,
Firstly, you should note that the forums are community-driven so I do not work for Fido. I
@basarfahad wrote:
... your claim that Fido really want to deliver value to its customer ....
I never made any claims on value. I only st...
Hello Barsarfahad,
Welcome to the community!
I understand it's frustrating not being able to avail of an offer available to one of your other lines. However, as FidoVan noted below, the offers are exclusive to the line and not necessarily to ...
