Hello,
I have previously been using the My Account app without issue. However, when trying to access the app today, it requests that i get another authorisation code. I'm using the same phone, nothing else has changed. When I enter my phone numbe...
Hello,
What are these Fido codes for? Are the used to verify access to my account? If so, was someone trying to access my account since I never requested the codes?
Cheers
Hello,
Currently, both My Account via computer and the App show my usage updated 12 hours ago. My App is version 3.3.3.4 (1212) for android. Is it available for android? I have tried with data as well as via Wifi and I have never seen any Real-ti...
Hello Community!
The CRTC has decided (finally!!) to put an end to locked devices and unlocking fees! As of December 1, 2017, all individual and small business wireless service customers will have the right to have their cellphones and other mobi...
Hello,
I hope I do not offend anyone on either forum by asking, but how difficult would it be to combine the communities? I'm sure both communities have many of the same or similar concerns. The technology is there to translate. Having a single t...
Hello Ednovas,
Welcome to the community!
I understand other providers may be offering other options, including smartwatch plans. Unfortunately, no one here would know about future plan offerings. Even if there were individuals who are privy t...
Hello Raptorsfan2,
Welcome to the community!
Since you obtained Home Internet services fairly recently, are you sure your services are from Fido? As far as I am aware, Fido is no longer offering Home Internet services (see here and here). In...
Hello EswarYadav,
Welcome to the community!
Unfortunately, the phenomenon you note isn't solely an issue with Fido (see here and here). When making International calls, the calls often go through multiple exchanges before reaching your intend...
Salut Fgnois,
Bienvenue dans la communauté !
Malheureusement, je ne crois pas que cela soit possible. Si vous transférez vos services à un autre fournisseur, cela annulera votre accord avec le Programme de paiement Fido. Ce faisant, le solde impa...
Hello Azmin,
Welcome to the community!
Sorry to hear of your situation. Unfortunately, it sounds like you fell victim to a fraudlent call. I understand the caller might have identified themselves as from Rogers or Fido. However, legitimate ca...