I am trying to cancel my internet service since the promo period is up and my rate is jumping up to double the promo rate. The only method is to phone in, so I have tried 3 times. I have been on hold for 45 minutes, 52 minutes, and 1 hour 22 minutes ...
The quality of this Internet is LACKING to say the least. It constantly drops and causes every device to lose connection or buffer. Cannot watch videos at the same time as someone else. Just switched to Fido because i heard it would be promising and ...
Hello,I had one of the worst experiences at Fido today. I had called customer service yesterday 06-Oct-2020 for the cancellation of my Fido Home Internet. He talked to me properly and apparently canceled the service and asked me to return the modem t...
Hi there,I purchased an internet plan mid august and was told id recieve an amazon gift card. I was just wondering when i recieve this? its been about 4 or 5 weeks since i installed my internet and i havent gotten any emails
This is not the first post on this forum showing the extreme levels of frustration with customer support.I could only say bad things, customer support are extremely unprofessional, not fit for 2020 era.Classic old school ping pong situation where sup...
