Fido Home Internet
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Spotty Internet in Scarborough

Hi, my internet has had rolling outages this whole week, multiple hours a day. I'm currently having an outage right now (going on an hour). This is unacceptable as I'm (like many others) working from home.

setogaston by I'm a participant level 3
  • 1534 Views
  • 5 replies
  • 0 likes

First Bill for new Internet Connection

Hello: I am trying to understand my first bill for a new internet home connection ($45 per month net of $30 credit for the first 12 months):  Jan 25, 2021:  Order placed for a new connectionJan 26, 2021:  Modem receivedFeb 03, 2021:  Bill received fo...

IMS25 by I'm a contributor level 1
  • 764 Views
  • 1 replies
  • 0 likes

Resolved! Home Internet

I live in the Northern Bruce Peninsula now and have asked if the home internet works up here and have been told no. My son did a check on my phone and actually said the signal is good on my phone so I should be able to get a sim card to work here. Ca...

moontune by I'm helpful level 1
  • 1852 Views
  • 3 replies
  • 0 likes

Internet Billing

Hi there, When I set up my home internet over the phone I had a great representative help me out.However, now that it is time to pay the bill, I am not seeing the deal or savings that I was promised.Is there a specific way to resolve this? Additional...

twilliams12 by I'm a participant level 1
  • 704 Views
  • 1 replies
  • 0 likes

Fido internet cutting out randomly

Ever since I signed up for home internet and received a new modem, the internet cuts in and out randomly. I've seen other posts and tried resetting and restarting the modem and it's still a problem. This was not an issue with my previous service prov...

tym218 by I'm a participant level 1
  • 936 Views
  • 1 replies
  • 0 likes
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